Privacy Policy

Privacy Policy

At My Ego Media Studios Ltd, we are committed to safeguarding your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

Personal Identification Information: Your name, address, email address, phone number, and payment details when you make a booking, purchase a service, or create an account.

Order and Service Information: Details of your purchases or service requests, including transaction history and project preferences.

Technical Data: Your IP address, browser type, device information, and usage data collected through cookies and similar technologies.

Communication Data: Information provided when you contact us via forms, email, or other communication channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process bookings, payments, and deliver our services effectively.

  • Customer Support: To address your enquiries, manage your orders, and offer technical or creative support.

  • Marketing Communications: To send you information about our services, promotions, and updates. You can opt out of marketing emails at any time.

  • Improvement of Services: To analyse usage data and enhance our website, studio facilities, and service offerings.

  • Legal Compliance: To adhere to applicable laws, regulations, and law enforcement requests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments, delivering services, or providing support. These partners are bound by confidentiality agreements and may only use your data for the agreed purposes.

  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights, comply with court orders, or respond to regulatory requests.

4. Data Security

We take your data security seriously and employ measures such as encryption, secure servers, and access controls to protect your information from unauthorised access or misuse. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyse website performance. Cookies are small files stored on your device when you visit our site. You can modify your browser settings to manage cookies, but this may limit your access to certain website features.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete data.

  • Deletion: You may request the deletion of your data, subject to legal or contractual obligations.

  • Opt-Out: You can opt out of receiving marketing communications by using the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may include links to third-party websites. My Ego Media Studios Ltd is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies when visiting them.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, and significant changes may be communicated to you directly. Please review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at Enquiries@MyEgoMedia.co.uk.

By using our website, you confirm that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting My Ego Media Studios Ltd with your personal information!